Unified Communications

The purpose of unified communications (UC) is to keep workgroups connected, enabling collaboration and the ability to streamline business processes. UC also helps employees become more productive by simplifying their communications process and by giving them easy access to advanced applications that help them to stay in touch and to work smarter.

Unified communications is unique because it takes IP communications one step further. It uses such technologies as Session Initiation Protocol (SIP) and presence along with mobility solutions to unify and simplify all forms of communication. The integration of these technologies optimizes business processes.

Unified communications allows for the integration of separate communications systems, such as media, devices and applications, into a single environment. These user interfaces integrate fixed and mobile voice, E-mail, instant messaging, desktop and advanced business applications, voice over IP (VoIP), presence, voicemail, fax, audio, video and web conferencing, unified messaging and unified voicemail.  This technology offers the user a more efficient and complete experience by integrating an easy-to-use interface. 
 
 
 
Why Inacom?

Inacom’s team is comprised of the highest qualified, vendor-certified professionals in the area who bring years of diverse experience to better address your business issues.

Inacom’s approach to problem-solving and business process consulting ensures that the technical solution developed enhances your business process for greater productivity and customer satisfaction. Allow Inacom to assist you with your migration to unified communications.  

Technology Adoption

With the continued growth and sophistication of unified communications, companies are seeing that its impact on existing staff is significant. To take full advantage of these tools, it’s important that end-users are trained on how to use the functions and features. Professional training allows individuals to really experience the advantage unified communications has on their daily tasks.  Inacom offers a complete solution to ensuring employees embrace and utilize the features that an investment in unified communications provides. The Inacom solution includes:

·         Technology Adoption Announcements to help get the word out about the benefits

·         Customized instructor-led training tailored to meet specific technology adoption goals

·         Train-the-Trainer sessions to prepare internal resources to train employees on benefits and features of their unified communications implementation

·         Custom eLearning modules tailored to target specific unified communications topics

·         Mentoring of key support resources.

Partners

                

 Contact Us

Please contact us at InacomUC@inacom.com for additional information or to schedule an introductory meeting.